Privacy Policy

Welcome to Scooter Rider Shop! We’re stoked to have you as part of our rider community. At Scooter Rider Shop, your privacy is as important to us as landing that perfect trick. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website at scooterridershop.com. By using our site, you agree to the practices described here. If you have any questions, feel free to reach out to our rider-support crew at [email protected].

1. Information We Collect

We collect information to provide you with a smooth, secure, and rider-focused experience. Here’s what we gather:

• Personal Information: When you make a purchase, create an account, or contact us, we collect details like your name, email address, shipping address (e.g., 2981 Asylum Avenue, Portland, US 97201), and payment information (e.g., credit/debit card details processed securely via PayPal or card providers). We never store full payment details on our servers.
• Technical Data: We automatically collect information such as your IP address, browser type, device details, and pages visited to improve site performance and security.
• Cookies and Tracking: We use cookies and similar technologies to remember your preferences, analyze site traffic, and personalize your shopping experience. For more details, see the “Cookie and Tracking Technologies” section below.
• Communication Data: If you email us (e.g., at [email protected]) or interact on social media, we keep records of those conversations.

2. How We Use Your Information

We use your data to enhance your ride from start to finish:

• Processing Orders: To handle payments, ship products globally (excluding Asia and some remote areas), and provide customer support.
• Improving Your Experience: To personalize content, recommend products like Pro Scooters or CREW™ gear, and optimize our website based on rider feedback.
• Security and Fraud Prevention: To protect against unauthorized transactions and ensure a secure checkout, using industry-standard encryption.
• Marketing and Deals: With your consent, we may send updates on epic sales (up to 59% OFF!) and new arrivals. You can opt out anytime.
• Legal Compliance: To meet global regulations and respond to legal requests.

3. Sharing and Disclosure of Information

We respect your trust and only share data when necessary:

• Service Providers: We work with trusted partners for payment processing (e.g., PayPal, Visa, MasterCard), shipping, and IT support. They access only what’s needed and must protect your data.
• Legal Requirements: We may disclose information if required by law, such as to prevent fraud or comply with court orders.
• Business Transfers: In the event of a merger or sale, your data may transfer to a new owner, who will uphold this policy.
• With Your Consent: We’ll share data only if you explicitly agree, such as for a partnership or promotion.

We do not sell your personal information to third parties.

4. Data Storage and Security

Your security is our priority, just like your riding gear. We store data on secure servers with bank-level encryption and follow best practices:

• Storage Locations: Data is stored in the United States and other regions where we operate, with safeguards for international transfers.
• Security Measures: We use SSL encryption, PCI-compliant payment systems, and regular monitoring to prevent unauthorized access. No full payment details are stored on our site.
• Retention: We keep your data only as long as needed for business purposes or as required by law.

5. Your Rights

You have control over your data, just like you do on your scooter. Depending on your location, you may have rights to:

• Access and Update: View or correct your personal information through your account settings.
• Delete: Request removal of your data, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing emails or disable cookies via your browser settings.
• Data Portability: Request a copy of your data in a usable format.

To exercise these rights, contact us at [email protected]. We’ll respond within 1-2 business days, rider-fast!

6. Cookie and Tracking Technologies

We use cookies to make your visit smoother:

• What Are Cookies? Small files stored on your device that help us remember your preferences and analyze site traffic.
• How We Use Them: For login sessions, shopping cart functions, and to see which tricks (or products) you’re into.
• Managing Cookies: You can disable cookies in your browser settings, but this might affect site functionality. We don’t use intrusive tracking for ads.

7. International Data Transfers

As a global shop shipping from Portland to Paris (excluding Asia and some remote areas), your data may be processed internationally. We ensure it’s protected under standards like GDPR for European riders.

8. Changes to This Policy

We may update this policy to reflect new tricks or legal requirements. Changes will be posted here with an updated date. Check back occasionally to stay in the loop.

9. Contact Us

Thanks for trusting Scooter Rider Shop. Now go hit the streets and ride safe! 🛴✨